[BNM] insurance claim

[Rob Beattie]

Briefly,

the courier company that took my MacBook away 
to be repaired have lost it/let it get 
stolen. I'm going to provide them with 
details of the machine/memory upgrade and 
installed software for the insurance claim 
but its absence affects me in other ways. 
There are web sites I can't update and work I 
can't do until I get a replacement.

Anyone else been in this situation? I suppose 
I'm trying to discover if claims like this 
can include a 'lost earnings' element and how 
you go about demonstrating it.

rob