[BNM] [OT] Consumer woes

[Toby Hammond]

I like your approach, Mr Norton.

2009/3/30 Jeremy Norton <jeremy at redrooster.tv>

>  Find out the office address, don't shower for 3 days, eat enough
> garlic to stun a horse and turn up first thing in the morning and
> don't leave until they pay you your money back in cash. With
> interest.
>  Kind regards,
>  Jeremy Norton
>  Digital Designer
>  jeremy at redrooster.tv
>  07789 954 560
>  www.redrooster.tv
>  On Sat 28/03/09 12:56 PM , James Moss email at jamesmoss.co.uk sent:
>   Hi Guys, here's one for the collective,
>  At the beginning of January I order a nice oak TV stand from
>  www.furnituredeal.co.uk for £250.99.  After 3 weeks of waiting (and
> 2 days
>  before it was supposed to be delivered) I got an email saying it was
> an end
>  of line item and I could either choose a different product or have a
>  refund.  I went for the refund option.  They said the refund would
> take
>  place on or before the 22nd February.  At the time I thought it
> seemed a bit
>  extreme to have to wait 4 weeks for a refund but fair enough.
>  Well the 22nd of February came and went and there was no sign of my
> refund.
>  For the past month ive been sending numerous emails and placing
> phone
>  calls.  Everytime I speak to them, they promise that the refund will
> happen
>  in 2-3 days but it never does.
>  Im starting to get a bit worried now that I might never see my money
> again,
>  espeically after reading some horror stories on Money Saving Expert
> (
>  http://forums.moneysavingexpert.com/showthread.html?p=18621605)
>  Where can I go from here? Should I involve trading standards, small
> claims
>  court etc?
>  James Moss | Developer
>  Solv.IT | 01273 25 20 24
>  --
>  BNM Subscribe/Unsubscribe:
>  http://www.brightonnewmedia.org/options/bnmlist
>  BNM powered by Wessex Networks:
>  http://www.wessexnetworks.com
>
>
> Links:
> ------
> [1] http://www.furnituredeal.co.uk
> --
>
> BNM Subscribe/Unsubscribe:
> http://www.brightonnewmedia.org/options/bnmlist
>
> BNM powered by Wessex Networks:
> http://www.wessexnetworks.com
>



-- 
\m/>_<\m/