[BNM] [OT] Consumer woes

[Alex Bovey]

> Where can I go from here? Should I involve trading standards, small claims
> court etc?

Hi James,

Sounds like a nightmare - been in a similar situation myself.  I
presume you didn't pay by credit card as the people on the MSE forum
say?

You could always take them to court by using www.moneyclaim.gov.uk
which costs £25.

Good luck!

Cheers, Alex

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