[BNM] Just been missold a macbook instead of macbook pro by solutions inc. Any advice?

[Joe Aliferis]

perhaps it should imply an opportunity to put things right may result in 
a restoration of confidence

joe

> Here's what i got so far - what else should I say? Maybe we should all
> send the same one?:
>
> ------------------------------------------------------------------------------------
>
> Word is you guys miss-sell Macs and then cause a relations disaster
> when requested to fix the miss-sell. I won't be using your services
> based on your extremely poor customer service and short sightedness -
> nor will anyone I know.
>
> -------------------------------------------------------------------------------------
>
> not much admitedly  - I may have tired myself out on the MPs blast earlier!
>
>
>
> On Thu, Jun 18, 2009 at 1:06 PM, James
> Cline<jamesalphanet at googlemail.com> wrote:
>   
>> It is very short sighted of them .
>>
>> I was thinking of buying some stuff off them this weekend. Fat chance now.
>> One happy customer tells 2 - 3 people . One pissed off customer tells
>> everyone they can.
>>
>> James
>>
>>
>> On 18/06/2009 12:58, "Mat Walker" <lists at four0four.net> wrote:
>>
>>     
>>> Oh man, I can rant for Britain about Solutions Inc! Further to our
>>> conversation on Twitter it might also be worth firing off an email to
>>> John Parvin who is the MD - I'd hazard a guess that his email is
>>> john.parvin at solutions-inc.co.uk
>>>
>>> Mat
>>>       
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