[BNM] Just been missold a macbook instead of macbook pro by solutions inc. Any advice?

Rob Beattie rob.beattie at gmail.com
Thu Jun 18 13:05:20 BST 2009


Harry wrote:
> Hi BNMers,
> Can anyone give me some advice on how to deal with a difficult situation?
Under the sale of goods act, this is your 
second statutory right

It is what you expected?

Secondly, if you have bought something on the 
basis of the seller’s description or a 
sample, you should expect the item to conform 
exactly to that description or sample. If it 
does not, you have the right to reject the 
goods, demand a full refund and possibly 
claim damages. This is still the case even 
where you have selected or examined the items 
for yourself before buying them.

http://whatconsumer.co.uk/what-are-my-statutory-rights/

rob


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