[BNM] Just been missold a macbook instead of macbook pro by solutions inc. Any advice?
Rob Beattie
rob.beattie at gmail.com
Thu Jun 18 13:05:20 BST 2009
Harry wrote:
> Hi BNMers,
> Can anyone give me some advice on how to deal with a difficult situation?
Under the sale of goods act, this is your
second statutory right
It is what you expected?
Secondly, if you have bought something on the
basis of the seller’s description or a
sample, you should expect the item to conform
exactly to that description or sample. If it
does not, you have the right to reject the
goods, demand a full refund and possibly
claim damages. This is still the case even
where you have selected or examined the items
for yourself before buying them.
http://whatconsumer.co.uk/what-are-my-statutory-rights/
rob
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