[BNM] issues tracking software

[AndrewGill73@gmail.com]

Alastair,

I use a getsatisfaction widget (http://getsatisfaction.com/) for
capturing problems. It also allows users to enter praise (i.e. an
"anti-ticket").

cheers,
Andy (andrew at andrewgill.com)



2009/2/19 Alastair James <al.james at gmail.com>:
> Here is a thought for the night.... How about issue tracking software
> where you can file an 'anti-ticket', i.e. tell the developers
> something you found really good. Its the typical developer conundrum,
> you only get feedback when things go wrong! Just a thought!
>
> Al
>
> 2009/2/18 Alastair James <al.james at gmail.com>:
>>>Out of interest, why does it matter what it's written in? If a good
>>>piece of software works, seems silly to discount it because it's not
>>>written in a particular language.
>>
>> Quite simply that the front end servers are set up for running the PHP stack
>> and PHP stack only. Running mono / puthon / ruby would require the
>> installation of new packages and / or proxy servers. So if a PHP solution
>> exists, its is by far the shortest path to what we need.
>> Al
>> 2009/2/18 David Pashley <david at davidpashley.com>
>>>
>>> On Feb 17, 2009 at 23:13, Alastair James praised the llamas by saying:
>>> > Does anyone know of a good php issue tracking (inhouse) package?
>>> > Al
>>> >
>>> Out of interest, why does it matter what it's written in? If a good
>>> piece of software works, seems silly to discount it because it's not
>>> written in a particular language.
>>>
>>> Having said that, something written in PHP would have to go a long way
>>> to make me want to run it.
>>>
>>> --
>>> David Pashley
>>> david at davidpashley.com
>>> Nihil curo de ista tua stulta superstitione.
>>> --
>>>
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>>
>>
>>
>> --
>> Dr Alastair James
>> CTO James Publishing Ltd.
>>
>> www.worldreviewer.com
>> Winner Yahoo! Finds of the Year
>> WINNER Travolution Awards Best New Online Travel Company 2008
>> "In a market increasingly crowded with new content and experience-led sites,
>> Worldreviewer stands out a mile. It has used exclusive editorial and
>> excellent tools to wonderful effect and ensured its commercial partnerships
>> are relevant to the target market."
>>
>> Blogs: onewheeledbicycle.com, traveltelegraph.com
>>
>> "Utinam logica falsa tuam philosophiam totam suffodiant!"
>>
>
>
>
> --
> Dr Alastair James
> CTO James Publishing Ltd.
>
> www.worldreviewer.com
> Winner Yahoo! Finds of the Year
> WINNER Travolution Awards Best New Online Travel Company 2008
> "In a market increasingly crowded with new content and experience-led
> sites, Worldreviewer stands out a mile. It has used exclusive
> editorial and excellent tools to wonderful effect and ensured its
> commercial partnerships are relevant to the target market."
>
> Blogs: onewheeledbicycle.com, traveltelegraph.com
>
> "Utinam logica falsa tuam philosophiam totam suffodiant!"
> --
>
> BNM Subscribe/Unsubscribe:
> http://www.brightonnewmedia.org/options/bnmlist
>
> BNM powered by Wessex Networks:
> http://www.wessexnetworks.com
>