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[Luke Burstow]

"we've hit a snag and the projects going to take a further year"

Maybe there ought to be some sort of standard measurement for project
delays;

hitch - an hour
snag - a day
issue - a week
problem - a month
the customers realised that what they wanted and what they actually asked
for weren't the same thing - 6 months
why on earth did we try and start from there, it was never going to work - a
year

cheers

Luke