[BNM] [OT] BT Phone line reconnection

[Russell Beech]

BT apply that charge if they have to send an engineer out to do work to the
wiring at the exchange or at your property.  I would double-check their
reasons for sending out the engineer but if they say it's necessary then I
don't think there's not a lot you can do.  So it's cough up the connection
charge or go with Virgin (which aint so bad IME).

R.

-----Original Message-----
From: bnmlist-bounces at brightonnewmedia.org
[mailto:bnmlist-bounces at brightonnewmedia.org] On Behalf Of James Wragg
Sent: 10 March 2008 23:18
To: Brighton New Media
Subject: [BNM] [OT] BT Phone line reconnection

Hi,

Asking on behalf of my sister - She's been in rented accommodation for
a while now without a phone line (she's purely relied on mobile) but
now wants Broadband, but BT want to charge £120 to send an engineer
out to reconnect her line?!

She has a socket in the lounge, and when she moved in (about a year
and a half ago) the BT socket in the flat had a dial tone. She doesn't
want to go for Virgin.

Is there any other way she can get her line re-activated without
having to fork out £120?

Thanks in advance,

James
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