[BNM] Problem with PC freezing

[Gillian Pearce]

Thanks to all for offers of help and explanations. I think I'll carry on as
is until such time as I can clear the harddrive and start again as there are
a number of small annoyances that have built up over the years that need
fixing.

Gillian

On Tue, Mar 4, 2008 at 9:11 AM, Dave Phelan <dave.phelan at gmail.com> wrote:

> Gillian,
>
> On Mon, Mar 3, 2008 at 9:24 AM, Gillian Pearce <gjpcoach at gmail.com> wrote:
> >  Sometimes it freezes for no apparent reason and other times it always
> >  freezes such as if I try and run bbc iplayer or copy a cd into itunes.
> So
> >  in, in words that don't require a "technical dictionary for non
> techies" to
> >  understand, what do you think my problem is and is it easily fixable?
> Or,
> >  should I just carry on, as usual, and pretend it doesn't exist - until
> the
> >  next time? :-)
>
> Unfortunately, it's almost impossible to diagnose a problem from such
> a problem statement.
> Windows is enormously complex, so the cause could be many things, and
> the fix could be simple or extraordinarily complex.
>
> Determining this requires either good guesswork, or complex technical
> activities.
>
> My guess? It's a memory issue, and you'll need a techie to either run
> a memory test (the memtest86 software mentioned) or to swap out your
> RAM and see if that fixes the problem. But that's just my guess, and
> I've only been using windows since v2.11, so I'm not an expert.
>
> Cheers
> Dave Ph
> --
>  Dave Phelan CCIE#3590   skype:davephelan/0208 1445720
>  dave.phelan at gmail.com                  http://www.davephelan.org
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