[BNM] [OT] Phone company tactics

[Anamur Rehman]

Just ring up O2 as though you are about to canx/terminate contract option
and see what the operator u talk to offers. You'll be surprised what they
can actually deliver when you are about to leave.

On 17/01/2008, Grant Turner <Grant.Turner at i2i-technology.com> wrote:
>
> Hi all
>
>
>
> I know there's occasional phone talk on this list, but I'm coming to the
> end of my first contract (O2. Always was PAYG up until the start of this
> contract) and am gonna start looking around and hopefully negotiating a
> better deal.
>
>
>
> So I spoke to O2 today, telling them that I was going to be shopping
> around so what could they offer me, but the monkey I spoke to wasn't
> really interested in offering anything tempting beyond what is offered
> on their website. Neither was the guy I spoke to at T-Mobile. I've yet
> to speak to the likes of Vodafone, Orange. Are 3 or Virgin any cop?
>
>
>
> Stuff that's important to me -
>
>
>
> UK based, decent customer service (apart from today's lack of
> enthusiasm, O2 have been good over the last 12 months)
>
>
>
> Free, usable phone, with wi-fi access, good battery life and a decent
> sized screen for internet browsing. N95 maybe? Any other
> recommendations?
>
>
>
> Internet package, hence my interest in T-Mobile / Web n Walk.
>
>
>
> Is there any benefit in going in to the high street shops, apart from
> actually being able to see and handle the phones? Are the sales guys in
> there able to cut better deals?
>
>
>
> Any advice or tips on getting a better deal out of them would be greatly
> appreciated.
>
>
>
> Grant
>
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