[BNM] Fashosts

[John Patrick]

On 31/01/2008, Ian Grant <read.burn at gmail.com> wrote:
>
> On Jan 31, 2008 10:25 AM, Richard Maynard / Wessex Networks
> <rjm at wessexnetworks.com> wrote:
> > Are they all incompetent?
>
> Yes. Unless it's something related to making money, at which point the
> whole operation suddenly turns into a model of ruthless efficiency....
>
> Cheers,
>
> ig.
> --
>
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Yes, and it looks exactly like an email i got from O2. I wonder what
software they are both using...

Unless your email or conversation exactly matches their script their 1st
line of customer support is lost with what to do.

Last hassle I had was cancelling my girlfriends Tiscali Broadband. They have
UK call centers if your ordering but Indian call centers for everything
else. She gave it 3 attempts before handing it over, i tried twice and then
called the ordering line and got the account closed.