[BNM] 2.0 web based CRM recommendation please

[Joe Aliferis]

what kind of data, specifically ?

joe


Oliver Marshall wrote:
> Yeah. That's the option I keep coming back to, but somehow it's
> never....enough (or maybe never quite right).
> 
> My main issue with CRMs is the ways in which you can get data in to the CRM
> from things like Outlook etc. MS has this down to a fine art with their
> Dynamics CRM but of course it's only Outlook orientated (no good for us 'MS'
> entourage users). Sugar has an outlook add-in which is universally slated as
> being the shite-est piece of software known to man, and rightly so.
> 
> The usual way is to CC in an email address on your CRM, but this is clearly
> prone to user error.
> 
> 
> On 8/10/07 14:10, "Joe Aliferis" <joe at newforms.co.uk> wrote:
> 
>> SugarCRM
>>
>> Its not perfect, but its Open Source and pretty damm good.
>>
>> Feature rich and customisable - with a community of developers
>> supporting eachother and creating add-on's.
>>
>> I have a collection of clients using it, hosted on my servers, for a
>> number of years now.
>>
>> Joe
>>
>>
>> Oliver Marshall wrote:
>>> Hi chaps.
>>>
>>> Can anyone recommend a 2.0 web based CRM service ? I mean recommend in the
>>> truest sense of the word as in you have some (ideally positive) experience
>>> with it and find it useful.
>>>
>>> I'm desperate for something to integrate all the info we get in from clients
>>> in to one interface. We have a helpdesk for support and SLA management, we
>>> have a wiki for storage of information, and we need a CRM to track
>>> leads/contacts/interesting email threads from clients etc.
>>>
>>> I'm not convince 100% that a CRM is the perfect solution, but it certainly
>>> may be A solution till we find something else.
>>>
>>> Olly
>>>
> 
>