[BNM] Payment problems...

[Tom Dussek (Hotmail)]

Are you as candid with them as you are in your mail? Have you made your 
side of the arguement explicitly clear to your clients? Do you have a 
specification and a change control procedure, defined at the beginning 
of the project, referring and agreeing to these as and when changes 
occur? Or did you let these changes go without mentioning them? Or are 
your clients Labour Party donors, who have got wise to your 
revolutionary fervour?

Tom Dussek

paul perrin wrote:
> Is it just me, or is this par for the course?
> 
> Of my last 5 bits of work, three out of five clients have been iffy about
> paying(!)
> 
> Two were fixed price work.
> - One problem clients sudddenly had tightened deadlines, so I knocked myself
> out to get it out the door quicker doing long hours and some week end work -
> instead of any credit they are complaining that it took fewer days so they
> should get a discount(!).
> - One changed the way their were linking into their e-commerce system, so
> the work I had done for them was not required after all.
> 
> One was a (potentially) long term Time and Materials project.
> - The client has decided not to proceed with their project, so doesn't want
> to pay for all the time I spent on their project (i.e. setting up a local
> development environment, pulling together the documentation required to get
> started etc). Because they don't thing they are getting value for money...
> 
> I expect some cr*p - but duff clients seem to be outnumbering good one
> nowdays. Is it just me or is this representative?
> 
> Paul /)/+)