[BNM] FW: Urgent Change to Affiliate Payments

[Tom Dussek (Hotmail)]

The redseven address reminded me that The Badger is on telly doing them 
over this week. There's a good withering review in the Guardian Guide. 
Sky One for those who have it.

Tom Dussek


Matt Costello wrote:
> urgen changes to affiliate & agent commissions & login pages -> bascally
> only res lines with a product id will be subject to commission.
>  
> M.
> 
>    _____  
> 
> From: Ian Lucas [mailto:ian at redseven.co.uk] 
> Sent: 02 May 2007 15:12
> To: 'Matt Costello'
> Cc: 'Gavin Pratt'
> Subject: RE: Urgent Change to Affiliate Payments
> 
> 
> sounds like a solution. 
> we could show two totals - agent reservation total and complete reservation
> total. The affiliate / agent would only see the relevant total, although the
> customer would need to see the complete amount. 
> 
> It's as if we need to separate all the overheads as a different header - so
> the reservation is in the first section, the flights next section, the
> overhead / operational costs and charges in the next section and payments
> received in the final section. Then it makes it very structured. 
> 
> EMU is a beast. 
> 
> If we have an admin product, this also needs to be considered to be excluded
> from commissions...
> 
> What do you think? 
> 
> Regards
> Ian
> 
>    _____  
> 
> From: Matt Costello [mailto:mkcostello at gmail.com] On Behalf Of Matt Costello
> Sent: 02 May 2007 08:26
> To: 'Ian Lucas'
> Cc: 'Gavin Pratt'
> Subject: RE: Urgent Change to Affiliate Payments
> 
> 
> I think the easiest way to do this is to only pay commission on actual
> products in the reservation (or packages), this would then cut out all
> unlisted items (which include postage/fees etc)
>  
> Would this be OK? We would probably need to change what agents & affiliates
> see as they might start asking why they are not getting x% of the
> reservation total.
>  
> M.
> 
>    _____  
> 
> From: Ian Lucas [mailto:ian at redseven.co.uk] 
> Sent: 02 May 2007 09:04
> To: 'Matt Costello'
> Cc: 'Gavin Pratt'
> Subject: Urgent Change to Affiliate Payments
> 
> 
> Matt - I'm unsure whether this happens already or not; if not, it's
> important that this happens before Gavin pays the next affiliate invoices. 
> 
> We need Admin amendment fees, cancellation fees, redevent pack postage,
> credit card fees NOT to be included on the affiliate invoices, as we really
> cannot and should not pay commission on these items. 
> 
> As the arrivals start escalating, I really must have this put to bed, so
> we're only paying commission on the product / package sold, not giving
> commission on things that cost us money operationally. 
> 
> Can you confirm with me when this is done, I must emphasise the importance
> of this and the urgency required. 
> 
> Regards
> Ian
> 
> 
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