[BNM] Virgin Media Broadband issues? - Update

[James Bates]

As you know, I've been experiencing a really slow connection over the  
past 5 days or so with Virgin Media's broadband. Well, I finally  
decided to bite the bullet and call their (25p per min premium rate!)  
Indian broadband support number!! After checking I had my machine  
plugged in and had rebooted the router, they directed me to another  
speedtest website to check my connection speed...

http://www.speedtest.bbmax.co.uk/

...where miraculously I instantly get my full 3-4MB download rate!!  
Now this makes me suspicious - since I've run speedtest's numerous  
times, daily over the past week and not once got anywhere near that  
speed! Now admittedly I hadn't used that particular website, but a  
quick test on www.speedtest.net gain yielded similar results!

So, I ask the guy why that might of happened, and apart from briefly  
trying to explain 'bandwidth shaping' to me. I get told to call back  
again when my connection speed is slow!! Arrrgghh!!!

Is it just me or does anyone else think that's suspicious!!??