[BNM] Fasthosts customers blindsided by emergency password reset

[Ian Grant]

On Dec 5, 2007 3:04 PM, Alan Pike <alanpike at gmail.com> wrote:
> I'm a queue position 45! ooh, no,
> 40! oooh, 34. annnd the batteries going on my handset. bah.  has any
> one actually got thru and achieved anything useful? like a new login?

Last night, a friend of mine was telling me that he phoned Fasthosts
when all of this kicked off. He started at queue position 16...and
then actually started going backwards, to queue position 20 and so
forth....

Cheers,

ig.