[BNM] [OT] F*cking BT. Gaaaaaa!

[Guy Tierney]

BT - money for old rope

And when the rope snaps you have the joy of yet another Indian call centre
to deal with too. :D

Gt




on 11/8/06 11:32 am, Jay Gooby at jay at gooby.org wrote:

> So we got our new offices a couple of weeks ago. We wanted a simple
> phone system without the hassle of a PBX etc; BT's Featureline system
> looked good - all run via the exchange using a normal handset.
> 
> We wanted broadband too, so I specifically asked "Is Featureline
> compatible with third-party ADSL?"
> 
> "Oh yes"
> 
> So I ordered two lines with a shared number.
> 
> Bet you can guess what happens next...
> 
> Featureline *is* compatible with ADSL, but only if you have a single
> line. The only real reason to have Featureline is so you can share a
> number amongst multiple lines, so when they say "compatible" what they
> mean is "technically compatible, but not really for any practical
> usage".
> 
> I've just phoned the 152 complaints number and spoken to a very
> helpful man, who's going to get the local business unit to call me
> back. I'm aiming for a free installation of a third line (is that a
> pig flying over there?)
>